Online News – Moderating Comments

Quite a few journalists coming straight out of University will find themselves in a job where they have to moderate comments for a media outlet. This is a very important job, although, it may not be what you have dreamt of during your years at University. Remember, you have to start somewhere.

Creator Gustavo Pimenta

Online media outlets have different rules and regulationg for what comments they allow on their websites. Some websites have a very spesified comment policy, like the Huffington Post.

The good thing with the Huffington Post comment policy is that it’s easy to find at the bottom of the page. This makes it easy for readers, who want to comment on a particular story, to find out what the website allows in terms of comments.

You can find the ABC comment policy under the link down the bottom of their website under ‘Conditions of use‘. Their comment policy is pretty strict.

But are they able to enforce their policy? If you look at comments under ‘The Drum‘ you can sometimes find comments that I think never should have been posted. This probably has to do with the restricted time The Drum crew can spend on comment moderation.

The Guardian has something called community standards where you find the guidelines for commenting. To be able to comment on the Guardian website you have to register.

In short the Guardian guidelines are:

– If you act with maturity and consideration for other users, you should have no problems.
Don’t be unpleasant. Demonstrate and share the intelligence, wisdom and humour we know you possess.
Take some responsibility for the quality of the conversations in which you’re participating. Help make this an intelligent place for discussion and it will be.

I like the Guardian’s guidelines because they are easy to follow and they are building a good comment community. You want your website to have a pleasant comment environment that can lead to good conversations.

How to moderate your own WordPress blog:

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